For general household or communal repairs contact Mears:
For gas, hot water or central heating repairs contact Swale Heating:
If you smell gas please call the National Gas Emergency number on FREEPHONE 0800 111 999.
If you experience any difficulty in contacting Swale Heating, please call our consultants Gas Contract Services on FREEPHONE 0808 100 2798 who will be happy to assist with your enquiry. Please note this number will be answered within office hours only and thereafter automatically diverts to the manned out-of-hours outside business hours.
Contacting the Property Services Teams at East Kent Housing
Call 01843 577262 and select option 2, then choose from:
- For enquiries about kitchens, bathrooms, or roofing press 3
- For disabled aids and adaptions press 4
Reporting a repair by text or email?
Please make sure you include your name and address and please give as much information as possible about your repair. This will help us to prioritise the work correctly and get somebody out to you as quickly as possible. If you have any specific access arrangements please be sure to mention these.