At East Kent Housing, we believe that living a life that is free from harm and abuse is a fundamental right of every person.

We are committed to working with our clients and customers to help keep people safe.  

Abuse can take many forms including financial abuse, physical abuse, sexual abuse, emotional or psychological abuse, domestic abuse, and neglect.

Anyone can be a victim of abuse, but children, older people and people with disabilities are amongst those at greatest risk.

If you are concerned for yourself or for another person or just feel ‘something isn’t quite right’ you can contact:


  • If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services
  • Concerned about an adult? Call 03000 41 61 61 (text relay 18001 03000 41 61 61) or email
  • Concerned about a child? Call 03000 41 11 11 (text relay 18001 03000 41 11 11) or email
  • East Kent Housing via the Contact us section of the website

You can download a copy of the East Kent Housing Safeguarding Policy by clicking here.


Useful links

Here are some websites you may find useful if you have safeguarding concerns or want to learn more:

Kent County Council

Action on Elder Abuse

National Society for the Prevention of Cruelty to Children (NSPCC)

Respond – charity supporting adults and children with learning disabilities affected by abuse

National Domestic Violence Helpline
The Silver Line - a free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.





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