Home \ Planned Maintenance Programme

Planned Maintenance Programme

We want to make sure you get the best homes and services from East Kent Housing. Every year, we re-invest the rent money we collect to repair, maintain and improve homes - including fitting new, modern kitchens and bathrooms. 

 

Update: May 2019

In addition to ongoing installations, from May 2019 we are also currently carrying out surveys in the four districts as part of our commitment to raising the Decent Homes Standard. The surveys cover:

- kitchens and bathrooms
- w
indows and doors
- roofing
- re-decorating.

Home improvements to be carried out as a result of these surveys will take place in future financial years.

The PDF documents in the sections below outline the streets in the four Council districts that the 2019 surveys will cover.  Please note that not all properties on the streets listed in the documents will be surveyed.  If an address is not on the programme it will be surveyed in subsequent years or in this programme further down the line.

PLEASE NOTE: We are unable to answer enquiries from individuals regarding their properties and we ask residents to liaise directly with the surveyor and/or contractor who contacts them at the time

 

 

Canterbury City Council Planned Maintenance Programme 2019/20

The PDF documents below outline the streets in the Canterbury City Council area that the 2019 surveys will cover.  Please note that not all properties on the streets listed in the documents will be surveyed.  If an address is not on the programme it will be surveyed in subsequent years or in this programme further down the line.

Depending on the type of works being carried out and whether these will require surveys within your home, residents may receive a letter from the surveyors so that you can arrange a survey at a date and time convenient to you.  East Kent Housing and our appointed contractors/surveyors do not cold call and our staff and contractors always carry ID badges.

If work is then identified to be carried out, the resident will receive a letter, usually within four weeks, to set a date to measure up and carry out other various pre-works checks.  The works will then be programmed and they will be notified of the timescales direct by the contractor.  Typical timescales for a bathroom installation would be around one week and for a kitchen around 15 working days.  Other items of works vary depending on their scope and specific requirement.

PLEASE NOTE: We are unable to answer enquiries from individuals regarding their properties and we ask residents to liaise directly with the surveyor and/or contractor who contacts them at the time

Dover District Council Planned Programme 2019/20

The PDF documents below outline the streets in the Dover District Council area that the 2019 surveys will cover.  Please note that not all properties on the streets listed in the documents will be surveyed.  If an address is not on the programme it will be surveyed in subsequent years or in this programme further down the line.

Depending on the type of works being carried out and whether these will require surveys within your home, residents may receive a letter from the surveyors so that you can arrange a survey at a date and time convenient to you.  East Kent Housing and our appointed contractors/surveyors do not cold call and our staff and contractors always carry ID badges.

If work is then identified to be carried out, the resident will receive a letter, usually within four weeks, to set a date to measure up and carry out other various pre-works checks.  The works will then be programmed and they will be notified of the timescales direct by the contractor.  Typical timescales for a bathroom installation would be around one week and for a kitchen around 15 working days.  Other items of works vary depending on their scope and specific requirement.

PLEASE NOTE: We are unable to answer enquiries from individuals regarding their properties and we ask residents to liaise directly with the surveyor and/or contractor who contacts them at the time

 

Folkestone & Hythe District Council Planned Programme 2019/20

The PDF documents below outline the streets in the Folkestone & Hythe District Council area that the 2019 surveys will cover.  Please note that not all properties on the streets listed in the documents will be surveyed.  If an address is not on the programme it will be surveyed in subsequent years or in this programme further down the line.

Depending on the type of works being carried out and whether these will require surveys within your home, residents may receive a letter from the surveyors so that you can arrange a survey at a date and time convenient to you.  East Kent Housing and our appointed contractors/surveyors do not cold call and our staff and contractors always carry ID badges.

If work is then identified to be carried out, the resident will receive a letter, usually within four weeks, to set a date to measure up and carry out other various pre-works checks.  The works will then be programmed and they will be notified of the timescales direct by the contractor.  Typical timescales for a bathroom installation would be around one week and for a kitchen around 15 working days.  Other items of works vary depending on their scope and specific requirement.

PLEASE NOTE: We are unable to answer enquiries from individuals regarding their properties and we ask residents to liaise directly with the surveyor and/or contractor who contacts them at the time

Thanet District Council Planned Programme 2019/20

The PDF documents below outline the streets in the Thanet District Council area that the 2019 surveys will cover.  Please note that not all properties on the streets listed in the documents will be surveyed.  If an address is not on the programme it will be surveyed in subsequent years or in this programme further down the line.

Depending on the type of works being carried out and whether these will require surveys within your home, residents may receive a letter from the surveyors so that you can arrange a survey at a date and time convenient to you.  East Kent Housing and our appointed contractors/surveyors do not cold call and our staff and contractors always carry ID badges.

If work is then identified to be carried out, the resident will receive a letter, usually within four weeks, to set a date to measure up and carry out other various pre-works checks.  The works will then be programmed and they will be notified of the timescales direct by the contractor.  Typical timescales for a bathroom installation would be around one week and for a kitchen around 15 working days.  Other items of works vary depending on their scope and specific requirement.

PLEASE NOTE: We are unable to answer enquiries from individuals regarding their properties and we ask residents to liaise directly with the surveyor and/or contractor who contacts them at the time