methods of payment as at May 2015
Via the internet:
Visit the Canterbury City Council website at www.canterbury.gov.uk
Online services are listed on the right hand side
Click ‘Pay Your’ and select ‘Invoice’ from the drop down menu
Bank transfer (online personal banking):
If you are paying through online personal banking, please quote the 10 digit invoice number as a reference and Canterbury City Council’s bank details:
Account name: Canterbury City Council Head Office Collection Account
Bank: Nat West plc
Sort code: 62 13 48
Account number: 00000000
Ref – this will be the invoice number
By phone (in person):
Please phone 01227 862 382 to speak to an operator who will take your payment
By phone (automated speech recognition service):
Dial 0845 200 1784 and follow the instructions. You will be asked what kind of payment you wish to make. Please say ‘Sundry Debt’ to pay this invoice
Send a cheque, money order or postal order to Canterbury City Council, Military Road, Canterbury CT1 1YW. Please make it payable to ‘Canterbury City Council’ and enclose the tear-off slip with your payment. If you require a receipt, please enclose a stamped self-addressed envelope and the whole invoice along with your payment.
By debit or credit card:
Remember to have your card details and invoice number with you. Please note that payments by credit card will incur an additional 1.5% surcharge based on the amount paid.
Please note that you can no longer pay over the counter at a bank
By standing order or to make an installment arrangement:
Please phone 01227 862 293 for a form. Direct debits are not available yet
At a Post Office or any shop displaying a PayPoint sign:
Your invoice has a bar code on it, which means you can pay it by cash at any post office or shop displaying a ‘PayPoint’ sign. You can do this anywhere in the country and there is no additional charge to you. You can search for a local PayPoint outlet at www.paypoint.co.uk/paypointlocator
Although this is for cash payments, the outlet may accept credit/debit cards or cheques, but it is their choice.
Do not use any other Canterbury City Council payment card to pay this invoice.
There are no cashier services available at the council offices.