Our policies & procedures

This part of the publication scheme sets out our main policies and procedures for delivering our services:

Health and safety

General procedures



Occupational Health


Other policies

Disabled Adaptations Policy

Each council has made money available to make adaptations to the homes of tenants who are disabled or who have a disabled member of their family.  Adaptations can range from grab rails, stair lifts and flush floor showers.  All adaptations are recommended by an Occupational Therapist and are approved or refused by East Kent Housing using the East Kent Housing Disabled Adaptation Policy.  

If you have any questions regarding these policies, please contact your local council.  You can find out their contact details from our contact us page.  

Equality and Diversity

You might be interested in how we can adapt homes for older or disabled residents.

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