Freedom of information

The Freedom of Information Act 2000 applies to all information held by public authorities which are subject to the Act, regardless of when the information was recorded. The purposes of the Act are summarised below:

  • provides a right of access to recorded information held by public authorities
  • creates exemptions from the duty to disclose information
  • establishes the arrangements for enforcement and appeal

The Act does not give an automatic right to documents or other types of records. Rather it gives a right (subject to any exemptions) to information contained within them. There will be times when only some parts of a document can be made available.

Making your request

East Kent Housing already makes available a large amount of information. Before lodging your request try searching our web site.

If you wish to send an enquiry to East Kent Housing  under the Act then email us at

Your request must include:

  • Your name
  • Your address
  • A full description of the information you wish to obtain
  • Any preferences for the format for receiving the information

What happens when I make a request?

When we receive a request for information, we must respond promptly and not later than 20 working days after receiving the request. We will consider the request, and reply. The reply should confirm or deny whether or not we hold the information, and either provide the information requested, or explain why it has not been provided.

What happens if my request is refused?

A request for information may only be refused if:

  • it is vexatious, voluminous or repeated
  • if we have asked you for more information in order to meet your request and you have not provided it
  • if it falls under one of the exemptions

Disclosure Log 

Our disclosure log shows details of all requests for information that we have received and dealt with under either the Freedom of Information Act or the Environmental Information Regulations since 2012.

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