Going back (wards)
A blog update from Brendan Ryan
4/11/11
One of the reasons we chose
to set up East Kent Housing as an ALMO was the impressive track
record of these organisations in delivering both improvements in
services and efficiencies. It is sad to hear of the demise of
both Islington Homes and Sheffield Homes, two organisations that
have achieved much for their residents in a short period of
time.
I am sure that there are
many factors behind the decisions to return these services in house
and it is no reflection on the performance or service quality of
these organisations. The costs and overheads of ALMOs is
often cited as the reason from winding them up but these need to be
measured against the considerable cost savings that most
ALMOs have made and the improvements in service quality that have
been delivered. Would these improvements have been achieved
without the ALMOs? The evidence suggests they wouldn’t.
We all need to be mindful of
keeping the overheads of management and governance to a minimum. We
are certainly trying to do this in East Kent Housing and our recent
changes to our staffing arrangements have kept a very lean back
office structure while increasing resources at the coal face where
it matters to our tenants.
As someone who has
spent my working life managing social housing in various forms, I
think that the emergence of ALMOs has been one of the most
refreshing developments in the last decade. They have set new
standards for housing management and have challenged other service
providers to up their game. I hope that ALMOs continue to be
at the cutting edge of service delivery in the housing sector and
that East Kent Housing is able to make its own contribution to
raising standards to a new level.
Brendan
Ryan
Chief Executive
Contact East
Kent Housing
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