How to get involved
There are many ways to
get involved, the table below shows the informal and formal ways
you can be involved and shows the level of involvement and
commitment needed. You can also join our
Communications group
| Activity |
Description |
Level of Commitment |
|
Newsletters
|
Keeps all tenants and
leaseholders up to date and offers opportunities for
involvement
|
LOW
|
|
Tenant &
Leaseholder Handbooks
|
Provides you with all
the information you need to know about your tenancy/lease and
outlines what is expected from each other.
|
LOW
|
|
Surveys
|
By completing a survey
you can contribute, and influence decision on service delivery.
|
LOW
|
|
Readers Panel
|
Access the content and
quality of information before publication.
|
LOW
|
|
Write to us
|
Tell us how we can
improve our service or involve you more
|
LOW
|
|
Email us
|
Email us on housing@thanet.gov.uk and
tell us how we can improve our service or involve you more.
|
LOW
|
|
Telephone Panel
|
You can be contacted
by phone to give us your views on a range of subjects.
|
LOW
|
|
Consultation Days
|
Share your views on
specific issues/areas in an informal basis.
|
LOW
|
|
Comment cards
|
Tell us what you think
of the service or give us feedback on a specific issue/area.
|
LOW
|
|
Estate/area
walkabouts
|
Accompany officers on
a walk around your area to identify concerns that you feel need
addressed.
|
MEDIUM
|
|
Editorial board
|
Get involved with the
content of the newsletter.
|
MEDIUM
|
|
Residents
Association
|
Support or set up a
residents association, which can provide a voice for residents
interested in local issues.
|
MEDIUM
|
|
Focus Group
|
Focus groups are set
up as and when required to deal with specific issues.
|
MEDIUM
|
|
Tenant Inspectors
|
Tenants and
Leaseholders can get involved by inspecting our service
standards
|
HIGH
|
|
Thanet Tenant &
Leaseholder Forum
|
This is a constituted
group of 15 elected members. The group is involved with the
services policies, strategies, business plans, budgets and the
review and monitoring of the Housing Service.
|
HIGH
|