Information for tenants

Use the links below to find the information you are looking for (you may temporarily be directed to the Shepway District Council website).

Did you know?

Last year we produced an Annual Report for tenants, to show you what we have been doing as well as some of our plans for the future.  Download a copy using the link below.

• Annual Report 2010 (Shepway website)

Your tenancy

• Mutual Exchange
• How to pay your rent
• Paying other bills
• If you are in arrears
• Further help and advice
• Transfer scheme
• Points system for transfer scheme
• Transfer application forms
• Incentive scheme
• Housing associations
• Different types of accommodation

Your property

• How to report a repair
• Repairs you are responsible for
• Leaseholders and repairs
• Programmed repairs and improvements
• DIY and home improvements
• Adaptations
• Housing-related support (Supporting People)
• Home contents insurance
• Handyperson Service

Your neighbourhood

• Dates for Estate Inspections
• Need somewhere secure to keep your car?
• Application for a garage
• Parking and abandoned vehicles
• Neighbourly advice
• Neighbour disputes - mediation
• Anti-social behaviour - our commitment
• Anti-social behaviour - policies and procedures
• Useful contact details

Your views

• Get involved
• Complaint form
• Report it

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• Keep warm this Winter
• Enjoy a cosy and greener Christmas