Sheltered Housing in Shepway
There are 14 different sheltered housing schemes in Shepway and
they are outlined below.
What is sheltered housing?
Sheltered housing is purpose-built accommodation designed to
make your home and life easier to manage.
All schemes include a well-equipped laundry room, kitchen and
communal lounge where tenants can meet with friends and neighbours,
and all schemes are built with safety and convenience in mind and
have door entry systems, fire alarms and smoke detectors. Each flat
(or studio flat) is fitted with alarm cords which put tenants in
contact with a member of staff in an emergency situation.
All flats have their own front door and front door key, meaning
that all tenants have their own private facilities.
Generally your neighbours will all be of pensionable age, but
occasionally younger tenants may also need the support that this
type of housing can provide. Sheltered housing does not provide a
"child-free" zone - that is impossible to do. Children do visit
their relatives who live at the schemes. Also if there are children
living nearby, they may well play in the vicinity of the scheme.
However, you will almost certainly find it quieter than family
housing on large estates.
Sheltered housing is not like an old peoples home or a nursing
home. Tenants maintain the same responsibilities and independence
they have always enjoyed. Supported Housing Officers do have a
master key, which will access all flats in an emergency, however,
privacy and independence is always fully respected.
Is there a member of staff there 24 hours a day?
No. Supported Housing Officers have many other duties, and spend
only a part of each day on the scheme. During their time on the
scheme they will give each tenant a daily call via the alarm system
(optional) to discuss any concerns.
What sort of activities take place in sheltered housing
Almost all schemes have coffee mornings or afternoon tea
get-togethers - also outings to sights of interest, country drives
and cream teas. Trips to the theatre are also popular. The
activities available depend on the scheme.
What if I don't want to join in?
All activities are entirely voluntary and tenants can pick and
choose which they would like to be involved in.
Will I be able to bring my domestic pet with me?
Managing animals in sheltered housing can sometimes be
difficult, but as long as tenants are sensible and consider their
neighbours there are seldom any difficulties. Dogs and
Cats may present some problems as the gardens are not usually
fenced, and of course it would be important that it did not foul in
the grounds and was kept on a lead. If you have a pet be sure to
speak to the staff before your move into sheltered housing. They
will be happy to advise you on the schemes ability to take
What would happen if I needed help?
It would depend on the seriousness of the situation and the
nature of the problem. If it was an everyday problem, such as not
being able to go shopping because of a headache, then you would do
exactly as you do now, perhaps phone a relative or friend to go for
you. If you needed to speak to your GP about a medical problem you
would do so.
One of the biggest fears of prospective tenants is that they
would suddenly be seen as helpless and dependent. This is not the
If you suddenly became ill and needed assistance your alarm
would put you in touch with our staff, who would assess the
situation and ensure any help needed was quickly despatched.
Sheltered housing can ensure that in an emergency any help you need
is quickly called 24 hours a day. It may never be needed but it is
reassuring to know that it is there - just in case.
I have heard that the staff will want to know who my doctor is,
and about my relatives. Is that right?
Yes. If you pulled your alarm cord in an emergency and were
unable to speak to us the staff would need to ensure the right help
was with you as soon as possible.
It would also help us if we knew a little about your medical
history. The staff would then be able to convey the urgency of the
situation to your doctor or the ambulance service.
All information is protected under the Data Protection Act and
is never disclosed to unauthorised persons.
What is semi-sheltered housing?
There are nineteen semi-sheltered schemes across Shepway. These
are groups of bungalows or flats built with the older person in
mind. Though, as with fully sheltered housing, not all tenants will
necessarily be of retirement age.
Supported Housing Officers also visit semi-sheltered schemes,
but usually only those that require a link or introduction to other
services or agencies such as social
services. The Supported Housing Officer does not
have access to a master key. There are no communal facilities and
generally organised events do not take place. However, flats do
have the alarm system, which enables tenants to call for help in an
Do any other organisations offer rented sheltered housing?
There are other providers. This information refers only to
sheltered housing provided by Shepway District
Council. However, many Registered Social Landlords (formerly
housing associations) also have schemes within the area. Discuss
your options with a member of staff from the Allocations section
when you apply.
I am interested. What should I do now?
Discuss the matter with family and friends. It is important that
they, too, understand what sheltered housing has to offer.
If you would like to visit a Sheltered housing scheme and speak
to the staff from the Housing Options team, call us on 01303
Sheltered housing schemes in Shepway
- Mittell Court, Lydd
- Prescott House, New Romney
- Romney Marsh House, Dymchurch
- Win Pine House, Hythe
- Halliday Court, Hythe
- Churchill Court, Hythe
- Mackeson Court, Hythe
- Bradfoord Court, Folkestone
- Walmsley House, Folkestone
- Philippa House, Folkestone
- Green Court, Folkestone
- Stockham Court, Cheriton
- Middelburg House, Cheriton
- Nailbourne Court, Lyminge