How your rent is worked out 

 

Rent restructuring is the Government’s method of getting fair, consistent rents for social landlords across the country by the year 2016. This means that homes of a similar age, value and type, and in the same area, will in time have similar rents, known as the ‘target rent’.

 

Your rent is based on:

 

  • the number of bedrooms in your home
  • the average wage in the area compared to that of the country as a whole
  • how much your home was worth in January 1999
  • the national average rent
  • the national average property value

 

To prevent your rent increasing too high, the Government has set a ‘rent capping’ system.

 

How to pay your rent

 

If you live in Canterbury:

  • Call our 24 hour payment line number 0845 200 1784. (A charge applies for credit card payment).

  • With your rent payment card at Paypoint or Post Offices

    No charge is made for using these outlets.

  • By Post – We only accept cheques, made payable to ‘Canterbury City Council’ and sent to: Canterbury City Council, Military Road, Canterbury CT1 1YW. Please write your rent account reference number, name and address on the back of the cheque.

  • Pay online (this link will take you to the Canterbury City Council website)

  • If you are in arrears

 

If you live in Dover:

  • Call our 24 hour payment line number on 01304 872 345. (A charge applies for credit card payment).

  • With your rent payment card at Payzone locations or Post Offices

    No charge is made for using these outlets.

  • Pay online 
  • By Post, send a crossed cheque or postal order with your rent account number written on the back, made payable to Dover District Council

    (not an individual officer) to Dover District Council, White Cliffs

    Business Park, Dover, Kent CT16 3PJ
  • If you are in arrears

 

If you live in Shepway:

  • Call our 24 hour payment line number on 01303 853555.
  • With your rent payment card at Paypoint or Post Offices - No charge is made for using these outlets.
  • Pay online 
  • If you are in arrears

 

If you live in Thanet:

  • Call our 24 hour payment line number on 01843 577259 (using your 13 digit payment reference number on your rent statement).

    With your rent payment card at Paypoint or Post Offices

    No charge is made for using these outlets
  • Pay online 
  • If you are in arrears

 

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