Leaseholder Forum

 

What is it?

We have for some time been seeking to strengthen our relationship with our leaseholders, who pay us service charges and ground rent.  We also want to improve our services to leaseholders.  To help us to do this we set up the Leaseholder Forum.

 

The Forum held its first meeting in July 2007 following an article in Tenant News and Views.  One of the first tasks the Forum tackled was to work with us to produce a comprehensive three-part leaseholder handbook.  This handbook was launched at a very successful event at Canterbury High School in June 2009.

 

 

What did it do in 2010?

The Forum continued to work on leaseholder issues.  It helped us to keep the handbook up to date and also produced supplementary information for leaseholders. 

 

At a recent Forum meeting guest speakers from the council’s insurance section and assets management team spoke about their work and answered members’ questions.  Following on from this, they produced a Frequently Asked Questions page for the council's website, (this link will take you back to the Canterbury City Council website).

 

Forum meetings in 2010

Click on the dates to read the minutes. 

 

If you would like to come along to a meeting or would just like to find out more please contact Graham Tidmarsh on 01227 862 106

or e-mail graham.tidmarsh@canterbury.gov.uk