Housing Repairs in Thanet

 

Who do I contact to report a repair?

If you are a tenant of Thanet Council you can use a free telephone number to report repairs that are needed:

 

For general repairs call Mears:

 

  • On 0800 0234 320. This is a free phone number. Please note calls to 0800 numbers are only free from a landline. Calls from mobiles may be charged by your network provider.

  • It may be cheaper to call Mears on 01843 282 104 from your mobile.

  • Texting “thanetrepairs”, then your message, to 63277
  • Email thanet.repairs@mearsgroup.co.uk

 

Please remember:

To include your name and address and please give as much information as possible to help prioritise the work correctly and get somebody out to you as quickly as possible. If you have any specific access arrangements please be sure to mention these.

 

Report a central heating or gas repair:

 

Swale Heating carry out our gas servicing and maintenance.

Please call Swale Heating FREEPHONE on 0800 121 6860 or 01795 426333  

Email: tdcgasrepairs@swaleheating.com

 

Remember: The free phone number is only free from a landline. Calls from mobiles may be charged by your network provider. It may be cheaper to call Swale on the 01795 number listed above. 

 

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For emergency out of hours repairs

Our condensation and damp advice

Find out more about Mears - the company that look after your repairs service.