Further help and advice

 

Local sources of face-to-face advice

 

Citizens Advice Bureau

The Citizens Advice Bureau (CAB) is the largest provider of free face to face and telephone advice on a variety of issues, including help with debt, benefits, consumer and legal issues, employment, housing, and discrimination.

 

Canterbury Whitstable (outreach service) Herne Bay

 

Address: 3 Westgate Hall Road (off St Peter's Lane), Canterbury, CT1 2BT (map)

 

Telephone: 01227 452762 (general enquiries), 0844 499 4128 (advice line)

Further information

 

BY APPOINTMENT ONLY - NO DROP-IN

 

Address: Whitstable Library, Oxford Street, Whitstable, CT5 1DB (map)

 

Horsebridge Arts and Community Centre, Whitstable, CT5 1AF (map)

 

Telephone: 01227 740 647

 

Further information

 

 

Address: 185/187 High Street, Herne Bay, CT6 5AF (map)

 

Telephone: 01227 371 606

 

Further information

 

Citizens Advice Bureau is in the process of setting up a national hotline.  In the meantime, your local branch can provide telephone advice (please use the numbers above).

 

Get advice from CAB online

 

CAB's website, http://www.adviceguide.org.uk/, has a wide range of fact sheets about how to cope with financial problems, as well as online tools for budgeting and managing your debt.

 

Click here for the Help With Debt section

 

Kent Savers

 

Telephone them on:

0333 321 9050 - Monday to Friday - 9am to 5pm

0300 456 9990 - Monday to Friday - 5pm to 8pm, and weekends from 8am to 8pm

 

Visit their website at http://www.kentsavers.co.uk/

 

Visit Kent Savers every Friday at Gravesham Gateway Civic Centre, Windmill Street, Gravesend, from 9.30am until 1pm.

 

Canterbury Housing Advice Centre

 

Second Floor, 24 Burgate, Canterbury, CT1 2HA (map)

Telephone:01227 762 605

 

Opening hours: Monday, Tuesday, Thursday, and Friday - 10am - 4pm / Wednesday - 10am - 2pm

 

Canterbury Housing Advice Centre provide advice on housing issues, including housing benefit, rent arrears, and mortgage repossession.

 

Visit their website at http://www.chac.co.uk/

 

Canterbury Debt Advice Centre

 

44 St Peter's Street, Canterbury, CT1 2BG

 

Telephone: 01227 767 600 (voicemail - leave your number and an advisor will phone you back)

 

Email: info@helpwithdebt.org.uk

 

CDAC is funded by The City Church, Canterbury, and its staff are church volunteers who have received training through Community Money Advice and Advice UK.

 

Appointments are available on Wedneday evenings.

 

Visit their website at http://www.helpwithdebt.org.uk/

 

Credit Unions in Canterbury

Credit unions are community-based savings and loans clubs, owned and run by their members.  They are much like banks or buildings and societies.  They can offer savings accounts, debt advice, and loans at affordable rates.

 

  • District of Canterbury Credit Union

  •  

Canterbury Whitstable Herne Bay

 

Canterbury Citizens' Advice Bureau, Westgate Hall Road - Saturdays 10am - 12.30pm

 

Querns Road Community Centre - by appointment only.  Call 01227 478958.

 

Northgate Community Centre - Thursdays, 10.30am - 12pm.

 

 

Whitstable Public Library, Oxford Street 

 

Saturdays, 10am - 12.30pm

 

Herne Bay divisional council offices, William Street

 

Mondays, 10am - 12.30pm

 

You can visit their Facebook page at http://www.facebook.com/CanterburyCreditUnion or leave a message on their answerphone on 0845 257 5012.