Young Tenants Forum

What is it?

In 2008, we carried out a survey to see what our tenants and leaseholders thought about the service we provide. It showed that younger tenants are our least satisfied customers.

To find out why, and to see how we could improve, we set up the Young Tenants Forum.

The Forum is made up of tenants aged 18 - 27 years old from across the district. It often meets at a local community centre during the daytime, and childcare is provided to members who may need it. We also pay for transportation to and from the meetings.

What does it do?

The purposes of the Forum are:

To assess what we do from the point of view of younger tenants;
To review how well our service meets younger tenants' needs and expectations;
To recommend how the service can be improved;
When improvements are made, to monitor how they are made and the impact of these changes on younger tenants.

View the Terms of Reference for the group

Can I attend?

Yes! Anybody who wishes to attend one of our meetings - whether to participate or simply to observe what goes on - will be warmly welcomed. The group meets four times a year. The dates for 2012 are: