Contacting staff in Thanet 

Contacting our Housing team:

Email thanet@eastkenthousing.org.uk or call 01843 577262
Find out who is your Neighbourhood Manager

Reporting repairs:

• For general repairs contact Mears on 0800 023 4320 or 01843 282104
• For Heating repairs contact Swale on 0800 121 6860 or 01795 477098
• Emergency out of hours 01843 292442

For Leaseholder services:

Email lena.crocker@eastkenthousing.org.uk or call 01304 872256

Other useful numbers:

Thanet District Council:

• Main switchboard 01843 577000
• Housing benefits 01843 577552 Benefits@thanet.gov.uk
• Council Tax 01843 577558 Council.tax@thanet.gov.uk
• Housing applications and enquiries 01843 577277 housing@thanet.gov.uk
• To report missed rubbish collection, flytipping or dog fouling 01843 577115
• Tourist information and local events 01843 577577 or www.visitthanet.co.uk
• QEQM Hospital, Margate 01843 225544
• Social services 01843 860000

Police:

To report a crime 101 - calls cost 15p
In an Emergency 999

Location maps and useful links