Shepway contact details

 

Repairs: 

  • General repairs call 01303 858600
  • Heating repairs call 0800 731 1886 
  • Emergency out of hours number: 01303 221888

 

Contacting our Shepway Housing team:

Please call 01303 853700

 

Shepway District Council:

  • Main switchboard 01303 853000
  • For Landlord Services 01303 853700
  • Applications & enquiries for housing 01303 853300
  • Housing Benefits 01303 853555
  • Report problems with rubbish collections, noise and pest control 01303 858660
  • Shepway Lifeline 01303 242615 or 01303 242971
  • In touch Handyperson service 01303 244434

 

Contacting our East Kent Housing Shepway team - by officer

 

Name and job title

Contact details

Adrian Bray

Supported Housing Manager(South)

01303 853764

adrian.bray@eastkenthousing.org.uk

Alan Reed

Business Development & Performance Manager

01303 853700

alan.reed@eastkenthousing.org.uk

Alan Keiller

Caretaker Phoenix Court

0777 177 3520

Alex Stock

Sheltered Housing Officer

01303 242806 

alex.stock@eastkenthousing.org.uk

Andrew Nicholls

Surveyor

01303 853753

andrew.nicholls@eastkenthousing.org.uk

Anna Bamber

Supported Housing Officer

01303 872339 

anna.bamber@eastkenthousing.org.uk

Barbara Wilkins

Support Officer

(Barbara is currently seconded to Housing Services)

01303 853700

barbara.wilkins@eastkenthousing.org.uk

 

Carole Jones

Support Co-ordinator

01303 853700

carole.jones@eastkenthousing.org.uk

Caz Keem

Supported Housing Officer

01303 272207
caz.keem@eastkenthousing.org

Carla Smith

Housing Services Manager

01303 853700

carla.smith@eastkenthousing.org.uk

Charlie Ingleton

Sheltered Housing Officer

01303 264937 or 01303 269087

charlie.ingleton@eastkenthousing.org.uk

Chris Woodman

Maintenance Inspector

01303 853718

chris.woodman@eastkenthousing.org.uk

Clare Sillibourne

Senior support Officer

01303 853700

clare.sillibourne@eastkenthousing.org.uk

David Brown

Maintenance Inspector

01303 853724
david.brown@eastkenthousing.org.uk

Debbie Helliwell

Neighbourhood Manager

01303 853700
debbie.helliwell@eastkenthousing.org.uk

Fay Thompson

Supported Housing Officer

01303 258643 

fay.thompson@eastkenthousing.org.uk

Frances Samways

 

Income Recovery Assistant

01303 853725
frances.samways@eastkenthousing.org.uk

 

Hayley Peasley

Support officer

01303 853700
hayley.peasley@eastkenthousing.org.uk

 

Hilary Radcliffe

Income Recovery Officer

01303 853731

hilary.radcliffe@eastkenthousing.org.uk

John Bickel

Supported Housing Officer

01303 862016 
john.bickel@eastkenthousing.org.uk

 

John Garvey

Caretaker Rowan Court, St Gabriels, St Michaels, Harbour Way

07771 773582

John Hammond

Neighbourhood Manager

01303 853700
john.hammond@eastkenthousing.org.uk

 

Jude Thatcher

Sheltered Housing Officer

01303 256956
jude.thatcher@eastkenthousing.org.uk

 

Julie Taylor

Income Recovery Assistant

01303 853759
julie.taylor@eastkenthousing.org.uk

 

Karen Frampton

Neighbourhood Manager

01303 853700
karen.frampton@eastkenthousing.org.uk

 

Kate Marsh

Executive Support

01303 853745

Kate.marsh@eastkenthousing.org.uk  

Kathy Hadfield

Support officer

01303 853700

kathleen.hadfield@eastkenthousing.org.uk

 

Keith Cane

Head of Housing Management

01303 853750
keith.cane@eastkenthousing.org.uk

 

Lavinia Asquith

Income Recovery Manager

01303 853624
lavinia.asquith@eastkenthousing.org.uk

 

LorraineGrover

Rent & Systems Officer      

01303 853742

lorraine.grover@eastkenthousing.org.uk

 

Nicola Jenner*

Surveyor
*Nicola email address uses her married name

01303 853716

nicola.Phipps@eastkenthousing.org.uk

 

Paul LeBargy

Neighbourhood Manager

01303 853700
paul.lebargy@eastkenthousing.org.uk

 

Peter Whitby

Caretaker (Fairling, Neame and Swiss Courts)

07989 185554

Rebecca McGuinness

Housing Assistant (Acting Policy & Resident Involvement Officer)

01303 853782
rebecca.mcguinness@eastkenthousing.org.uk

 

Rob Needham

Neighbourhood Manager

01303 853700
rob.needham@eastkenthousing.org.uk

 

Sam Richardson

Senior Support officer

01303 853700

samantha.richardson@eastkenthousing.org.uk

 

Sarah Wright

Area Manager

01303 853 712

sarah.wright@eastkenthousing.org.uk

 

Shaun Hanna

Caretaker (Millfield; Harvey Place; Reachfields)

07771 772840

Sue Hogben

Maintenance Inspector

01303 853726

susan.hogben@eastkenthousing.org.uk

Tracey Varlow

Supported Housing Officer

01303 246044 
tracey.varlow@eastkenthousing.org.uk

 

Wendy Lawson

Supported Housing Officer

01303 276060 
wendy.lawson@eastkenthousing.org.uk

 

Other useful numbers:

  • Tourist information call  01303 258594 or visit www.discoverfolkestone.co.uk 
  • Social Services 01303 253476
  • William Harvey Hospital Ashford 01233 633331
  • Royal Victoria Hospital Folkestone 01303 850202

 

Police:

  • To report a non urgent crime 101 
  • In an Emergency 999

 

Location maps and useful links