Canterbury contact details

 

For repairs:

  • For Gas servicing and maintenance on 0800 111 4648

 

Contacting the Housing team in Canterbury 

Contact the Neighbourhood Managers by calling 01227 862 142

 

Making a comment, compliment or complaint

  • Write to us at Canterbury City Council, Military Road, Canterbury CT1 1YW
  • Our fax number 01227 862 020
  • Our e-mail address customer.services@canterbury.gov.uk
  • By calling 01227 862 142 or 0800 035 1020
  • In person at any of our offices:

Canterbury - Military Road
Herne Bay - William Street
Whitstable Library -Tuesday and Friday Only

 

Getting involved: Tenant Consultative Group

Graham Tidmarsh and Denise Kennett are your Tenant Participation officer and they are responsible for empowering residents to get involved.  You can call them on 01227 862 106 or email Graham.tidmarsh@eastkenthousing.org.uk and denise.kennett@eastkenthousing.org.uk

 

Canterbury City Council

Main switchboard 01227 862 000

(8am to 6.30pm Monday to Friday)

 

East Kent Housing team by officer:

 

Name and job title

Contact details

Alan Reed

Business Development and Performance Manager

01227 862 103
alan.reed@eastkenthousing.org.uk

Alan Turner

Maintenance Inspector

01227 862 142
alan.turner@eastkenthousing.org.uk

Alison Cooper

Support Worker

01227 862 142

alison.cooper@eastkenthousing.org.uk

Amber Foad

Support Workers at Whitgift Court

01227 784713

amber.foad@eastkenthousing.org.uk

Angela Philpott

Support Worker

01227 862 142

angela.philpot@eastkenthousing.org.uk

Ann Hannington

Support Worker

01227 862 142

ann.hannington@eastkenthousing.org.uk

Anne Goldsworthy
Support Worker

01227 862 142
anne.goldsworthy@eastkenthousing.org.uk

Barbara Thorpe

Scheme Manager

01227 369 880
Barbara.thorpe@eastkenthousing.org.uk

Beverley Horn

Income Recovery Officer

01227 862 126
Beverley.horn@eastkenthousing.org.uk

Beverly Willis
Support Worker

01227 862 142
Beverly.willis@eastkenthousing.org.uk

Shelley Fulton
Support Worker

01227 862 142
shelly.fulton@eastkenthousing.org.uk

Caroline Grant

Night Support Worker

01227 784 713
caroline.grant@eastkenthousing.org.uk

Carolyn Palmer
Support Worker

01227 862 142
Carolyn.palmer@eastkenthousing.org.uk

Cheryl Faulds
Support Worker

01227 862 142
cheryl.faulds@eastkenthousing.org.uk

Christine Brabon
Support Worker

01227 862 142
Christine.brabon@eastkenthousing.org.uk

Claire Lampard

Neighbourhood Manager

01227 862 142
Claire.lampard@eastkenthousing.org.uk

Daniel Gould

Neighbourhood Manager

01227 862 142
Daniel.gould@eastkenthousing.org.uk

Della Ridley
Support Worker

01227 862 142
della.ridley@eastkenthousing.org.uk

Denise Kennett

Tenant Participation officer

01227 862 106
denise.kennett@eastkenthousing.org.uk

Donna Wigman
Support Worker

01227 862 142
donna.wigman@eastkenthousing.org.uk

Ellenor Poole
Supported services, partnerships and operations Manager

01227 862 142
Ellenor.poole@eastkenthousing.org.uk

Elaine Goldsmith

Scheme Manager

01227 771 432
Elaine.goldsmith@eastkenthousing.org.uk

Emily Cornish

Support officer

01227 862 142
Emily.cornish@eastkenthousing.org.uk

Emily McClean
Support Worker

01227 862 142

Emily.mcclean@eastkenthousing.org.uk

Eve Bridges
Support Worker

01227 862 142
eve.bridges@eastkenthousing.org.uk

Freda Dingle

Support officer

01227 862 142
Freda.dingle@eastkenthousing.org.uk

Foronda Smith

Area Manager

01227 862 383

Foronda.smith@eastkenthousing.org.uk

Graham Snellin

Scheme Manager

01227 265 581
graham.snellin@eastkenthousing.org.uk

Graham Tidmarsh

Tenant Participation Officer

01227 862 106
graham.tidmarsh@eastkenthousing.org.uk 

Helen Cross

Neighbourhood Manager

01227 862 142
Helen.cross@eastkenthousing.org.uk

Hervais Tonta

Scheme Manager

01227 862 383
hervais.tonta@eastkenthousing.org.uk

Jackie Spencer
Housing Services Manager 

01227 862 142
Jackie.spencer@eastkenthousing.org.uk

Jacqui Reynolds

Scheme Manager

01227 360 317 or 743 286
Jacqui.reynolds@eastkenthousing.org.uk

Jane Gichigi
Support Worker

01227 862 142
jane.gichigi@eastkenthousing.org.uk

Jane Thompson
Scheme Manager

01227 793 622 or 262 093
jane.thompson@eastkenthousing.org.uk

Janet Williams
Support Worker

01227 862 142
janet.williams@eastkenthousing.org.uk

Janice Bruce
Income Recovery Assistant

01227 862 131
Janice.bruce@eastkenthousing.org.uk

Janine Mepham
Scheme Manager

01227 830 529
Janine.mepham@eastkenthousing.org.uk

Jean Plato
Support Worker

01227 862 142
jean.plato@eastkenthousing.org.uk

Jenny Mills
Support Worker

01227 862 142
jenny.mills@eastkenthousing.org.uk

Jo Goldsworthy
Support Worker

01227 862 142
jo.goldsworthy@eastkenthousing.org.uk

Jonathan Hicks

Service Improvement & Policy Officer

01227 862 120
jonathan.hicks@eastkenthousing.org.uk

Julia Landon
Support Worker

01227 862 142
Julia.landon@eastkenthousing.org.uk

Julie Coulthard
Support Worker

01227 862 142
Julie.coulthard@eastkenthousing.org.uk

Kalindi Young
Neighbourhood Manager

01227 862 142
kalindi.young@eastkenthousing.org.uk

Kathleen Annoot
Scheme Manager

01227 784 713
Kathleen.annoot@eastkenthousing.org.uk

Kathryn Harris
Support Worker

01227 771 432
Kathryn.harris@eastkenthousing.org.uk

Katie Fulton

Night Support Worker

01227 462 338
Katie.fulton@eastkenthousing.org.uk

Kay Sequenza
Support Worker

01227 771 432
kay.sequenza@eastkenthousing.org.uk

Kerry Sheffield
Neighbourhood Manager

01227 862 142

Kerry.sheffield@eastkenthousing.org.uk

Lena Crockett

Leasehold Officer

Canterbury and Thanet area

01843 577 649

lena.crockett@eastkenthousing.org.uk 

(This position is across two locations)

Linda Smith
Support Worker

01227 771 432
linda.smith@eastkenthousing.org.uk

Lorraine Berwick

Neighbourhood Manager

01227 862 142

Lorraine.berwick@eastkenthousing.org.uk

Louise Marmont
Support Worker

01227 771 432

louise.marmont@eastkenthousing.org.uk

Louise Sanderson
Neighbourhood Manager

01227 862 142

louise.sanderson@eastkenthousing.org.uk

Margaret Smith
Neighbourhood Manager

01227 862 142

Margaret.smith@eastkenthousing.org.uk

Marian McMenamin
Scheme Manager

01227 462 338
marian.mcmenamin@eastkenthousing.org.uk

Marian Olive
Support Worker

01227 771 432
marian.olive@eastkenthousing.org.uk

Melanie Cowley

Rent & Leasehold Manager
Canterbury Based

01227 862499
melanie.cowley@eastkenthousing.org.uk

Michael Bailey

Business Development & Performance Officer

01227 862 146
Michael.bailey@eastkenthousing.org.uk

Michaela Hook
Support Worker

01227 771 432
Michaela.hook@eastkenthousing.org.uk

Michelle Simmonds

Housing services manager

01227 862 142

michelle.simmonds@eastkenthousing.org.uk

Michelle Streeter
Support Worker

01227 771 432
michelle.streeter@eastkenthousing.org.uk

Pamela Kelk

Night Support Worker

01227 784 713
Pauline.kelk@eastkenthousing.org.uk

Paul Mungwari

Night Support Worker

01227 771 432
paul.mungwari@eastkenthousing.org.uk

Penny Best

Support officer

01227 862 142
penny.best@eastkenthousing.org.uk

Penny Tugwell
Scheme Manager

01227 460 116
penny.tugwell@eastkenthousing.org.uk

Pete Fry

Senior Business Systems Officer

01227 862 530
pete.fry@eastkenthousing.org.uk

Rachel Hayes

Housing Services Manager

01227 862 142
Rachel.hayes@eastkenthousing.org.uk

Rebecca Doyle
Income Recovery Officer

01227 862 153
Rebecca.doyle@eastkenthousing.org.uk

Sarah Lilley
Income Recovery Officer

01227 862 153
sarah.lilley@eastkenthousing.org.uk

Rosemary Soulsby
Support Worker

01227 771 432
rosemary.soulsby@eastkenthousing.org.uk

Sarah Sankey

Senior Support Officer

01227 862 142
sarah.sankey@eastkenthousing.org.uk

Sean Bristow
Neighbourhood Manager

01227 862 142
sean.bristow@eastkenthousing.org.uk

Steve Budd

Support officer

01227 862 142

steve.budd@eastkenthousing.org.uk

Stuart Austin

Senior Support Officer

01227 862 142
stuart.austin@eastkenthousing.org.uk

Stuart Powell

Maintenance Inspector

01227 862 142
stuart.powell@eastkenthousing.org.uk

Sue Hawkins
Neighbourhood Manager

01227 862 142
sue.hawkins@eastkenthousing.org.uk

Sue Neill
Scheme Manager

01227 862 142
sue.neill@eastkenthousing.org.uk

Susan Mates
Scheme Manager

01227 460 116
susan.mates@eastkenthousing.org.uk

Susan Mettam

Night Support Worker

01227 771 432
susan.mettam@eastkenthousing.org.uk

Tamsin Young

Temporary income recovery officer

01227 862153

Tamsin.young@eastkenthousing.org.uk

Tim Goss

Maintenance Manager

01227 862 473
tim.goss@eastkenthousing.org.uk

Yvette Hayles

Support officer

01227 862 142
Yvette.hayles@eastkenthousing.org.uk

 

Other useful numbers:

 

Police

In an emergency - 999

To report non-urgent crime or make an enquiry - 101

Crimestoppers (report crime anonymously) - 0800 555 111

 

Other

Social Services - 08458 247 100

Kent and Canterbury Hospital - 01227 766 877

Kent County Council - 08458 247 247

 

Location maps and useful links