Meet the leadership group

This group of people includes our Senior Management Team and:

Our Area managers

Our four Area Managers, who are responsible for all housing management services within each local authority area, liaising directly with local councillors and client officers for all service areas, they are:

• Foronda Smith, Area Manager for Canterbury, with the portfolio for income recovery. Email foronda.smith@eastkenthousing.org.uk or call 01227 862 142

• Louise Taylor, Area Manager for Dover, with the portfolio for customer service excellence.  Email louise.taylor@eastkenthousing.org.uk or call 01304 872 232

• Jan Hatcher, Area Manager for Thanet, with the portfolio for tenancy & estate management. Email janice.hatcher@eastkenthousing.org.uk or call 01843 577270

Our Maintenance Managers

Tim Goss  is your Maintenance Manager who is responsible for responsive repairs and planned maintenance for all properties within Canterbury and Dover. Email tim.goss@eastkenthousing.org.uk

Elliot Austin is your Maintenance Manager who is responsible for responsive repairs and planned maintenance for all properties within Dover and Thanet. Email Elliot.austin@eastkenthousing.org.uk

Tim and Elliot report to Dave Ashby to deliver responsive repairs and planned maintenance for all properties within East Kent Housing’s remit.

Our Corporate Managers

Lucy Tuson, Communications Manager and Alan Reed, Business Development and Performance Manager

• Contact local East Kent Housing staff